Website Terms
Please read these terms when using our website.
General Information
Website explanations help you understand common chimney and fireplace concerns. They do not establish the condition of your property or replace an assessment of the installed system. Product instructions and the actual findings affect repair recommendations.
Appointment Requests
Sending a form requests contact; it does not confirm an arrival time or authorize paid work. We discuss availability and the service request before arranging an appointment.
Estimates and Authorized Work
The proposed service and price are explained before work is authorized. Additional findings can change the work needed, and changes are discussed before additional work proceeds.
Emergency Situations
This website is not an emergency response service. Leave the property and contact emergency responders for fire, suspected gas or a carbon monoxide alarm.